πŸ† NDIS Registered Provider - Over 8 Years of Excellence
πŸ“ Servicing All of Australia
πŸ• 24/7 Emergency Support Available

Compassionate Care That Puts You First

Experience professional, personalized support services that empower you to live independently with dignity, comfort, and confidence in your own home.

NDIS Approved Provider
πŸŽ“
Certified Professionals
⭐
4.9/5 Client Rating
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Fully Insured & Safe
⚑ Free Consultation - No Obligation

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Book your free assessment and discover how we can help

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8+ Years of Service
2,500+ Families Supported
150+ Qualified Carers
98% Client Satisfaction
24/7 Support Available

Recognized Excellence in Care

Fully registered, accredited, and compliant with Australian healthcare standards

NDIS Registered
Provider
βœ…
Aged Care Quality
Standards
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Fully Insured &
Police Checked
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Cert III & IV
Qualified Staff
🌟
Quality Endorsed
Company

Comprehensive Support Tailored to You

Professional care services designed around your unique needs and lifestyle preferences

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Personal Care Assistance

Compassionate daily living support that helps you maintain independence, dignity, and quality of life in the comfort and safety of your own home.

  • βœ“ Personal hygiene and grooming assistance
  • βœ“ Nutritious meal preparation and feeding support
  • βœ“ Mobility assistance and fall prevention
  • βœ“ Medication reminders and management
  • βœ“ Companionship and emotional support
  • βœ“ Light housekeeping and laundry
  • βœ“ Transportation and errands assistance
Learn More About Personal Care β†’
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Nursing Care at Home

Professional medical care delivered by registered nurses in your home. Expert health monitoring, treatment management, and clinical support when you need it most.

  • βœ“ Wound care, dressing changes, and monitoring
  • βœ“ Medication administration and IV therapy
  • βœ“ Chronic disease management (diabetes, COPD, etc.)
  • βœ“ Post-operative and rehabilitation care
  • βœ“ Palliative and end-of-life care
  • βœ“ Health assessments and vital signs monitoring
  • βœ“ Catheter and stoma care
Learn More About Nursing Care β†’
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Disability Support

NDIS-registered support services empowering individuals with disabilities to achieve their goals, build independence, and live fulfilling lives with dignity and respect.

  • βœ“ NDIS plan management and coordination
  • βœ“ Community participation and social inclusion
  • βœ“ Daily living skills development
  • βœ“ Supported independent living (SIL)
  • βœ“ Respite care for families and carers
  • βœ“ Transport and accessibility support
  • βœ“ Specialized disability accommodation
Learn More About Disability Support β†’
Book Your Free Assessment Today β†’
Professional carer assisting elderly client
4.9β˜… Average Rating

Care That Goes Beyond Expectations

At Nova Support Services, we believe quality care is about more than just meeting basic needs. It's about building meaningful relationships, understanding individual preferences, and creating an environment where you can thrive.

Our team of qualified professionals is carefully selected not just for their skills, but for their genuine compassion and commitment to making a positive difference in people's lives.

  • πŸ‘₯
    Personalized Care Plans
    Every client receives a customized care plan developed in consultation with you, your family, and healthcare providers.
  • πŸ”’
    Safety & Reliability
    All staff undergo comprehensive background checks, ongoing training, and regular performance reviews to ensure the highest standards.
  • πŸ’š
    Continuity of Care
    We match you with consistent carers who understand your preferences, building trust and familiarity over time.
Start Your Care Journey β†’

Simple Steps to Quality Care

Getting started with Nova Support Services is easy. Our streamlined process ensures you receive the right care quickly and efficiently.

1

Free Consultation

Contact us for a no-obligation consultation. We'll discuss your needs, answer questions, and explain our services in detail.

2

Personalized Assessment

Our experienced team conducts a comprehensive assessment in your home to understand your unique requirements and preferences.

3

Care Plan Development

We create a tailored care plan that addresses your specific needs, goals, and budget, with input from you and your family.

4

Perfect Match

We carefully match you with qualified carers who align with your personality, preferences, and care requirements.

5

Care Begins

Your dedicated care team starts providing support according to your schedule, with regular check-ins to ensure satisfaction.

6

Ongoing Support

We continuously monitor and adjust your care plan as needs change, ensuring you always receive optimal support.

Begin Your Journey Today β†’
NDIS participant with support worker
2,500+ Happy Clients

Navigate Your NDIS Journey with Confidence

Understanding and managing your NDIS plan can be overwhelming. As a registered NDIS provider, we make it simple, helping you maximize your funding and achieve your goals.

Our experienced team provides end-to-end NDIS support, from plan management to service coordination, ensuring you get the most out of your package.

  • πŸ“‹
    Plan Management Made Easy
    We handle all the paperwork, claims, and reporting, so you can focus on what matters most - achieving your goals.
  • 🎯
    Goal-Focused Support
    Our services are designed to help you build independence, engage with your community, and live life on your terms.
  • 🀝
    Expert Coordination
    Our support coordinators work with all your providers to ensure seamless, integrated care delivery.
Discuss Your NDIS Needs β†’

What Sets Us Apart

We're not just a care provider - we're your partner in living well

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Award-Winning Care

Recognized for excellence in service delivery, client satisfaction, and innovative care approaches across Australia.

πŸ‘¨β€πŸ‘©β€πŸ‘§β€πŸ‘¦

Family-Centered Approach

We involve families in care planning and keep everyone informed, ensuring peace of mind for all.

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Ongoing Training

Our staff receive continuous professional development to stay current with best practices and emerging care techniques.

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Transparent Pricing

No hidden fees or surprises. We provide clear, upfront pricing and help you understand all funding options available.

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Rapid Response

24/7 emergency support line and ability to commence care within 48 hours for urgent situations.

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Culturally Sensitive

We respect and celebrate diversity, offering culturally appropriate care and multilingual staff.

Hear From Families We've Helped

Real stories from real people whose lives we've been privileged to touch

"
β˜…β˜…β˜…β˜…β˜…

Nova Support Services has transformed my mother's life. After Dad passed, we were worried about her living alone, but the personal care assistant visits three times a week have given her renewed confidence and independence. The carer, Sarah, is like family now. She's patient, skilled, and genuinely cares about Mum's wellbeing. We couldn't be more grateful.

MJ

Margaret Johnson

Perth, AUS

βœ“ Verified Client
"
β˜…β˜…β˜…β˜…β˜…

I was initially hesitant about having someone come into my home, but Nova made the transition so smooth. My care coordinator took the time to understand exactly what I needed and matched me with a carer whose personality clicked with mine instantly. The flexibility has been amazing - they work around my schedule, not the other way around. After six months, I can honestly say choosing Nova was one of the best decisions I've made. They've helped me maintain my independence while feeling supported and safe.

LW

Linda Williams

Perth, AUS

βœ“ Verified Client
"
β˜…β˜…β˜…β˜…β˜…

The level of care and respect I receive has been wonderful. My support worker is always punctual, friendly, and genuinely cares about my wellbeing. They help me with daily tasks and make sure I feel confident living independently. I’m very grateful for the support and would highly recommend their services to anyone looking for reliable NDIS home care.

LW

Kelly

Perth, AUS

βœ“ Verified Client
"
β˜…β˜…β˜…β˜…β˜…

Choosing this service has made a big difference in my life. The staff are very supportive and flexible with my schedule, which makes everything easier. My carer is patient, understanding, and always willing to help whenever I need it. It gives me great peace of mind knowing I have such dependable support at home.

LW

Daisy

Perth, AUS

βœ“ Verified Client
"
β˜…β˜…β˜…β˜…β˜…

The support I receive has truly improved my quality of life. The team is very caring, professional, and always respectful of my needs. My support worker helps me with daily activities and makes sure I feel comfortable and confident in my own home. It’s reassuring to know I have such reliable and compassionate people supporting me. I’m very thankful for the care and assistance they provide.

LW

Christan

Perth, AUS

βœ“ Verified Client

Your Questions Answered

Everything you need to know about our services and how we can help

How quickly can you start providing care? +
For non-urgent situations, we typically commence care within 5-7 business days after your initial assessment. For urgent situations, we can often arrange care within 48 hours. We understand that care needs can arise unexpectedly, and we do our best to accommodate emergency requests whenever possible.
Are your carers qualified and police checked? +
Absolutely. All our care staff hold relevant qualifications (minimum Certificate III in Individual Support or Enrolled Nursing qualification for nurses). Every team member undergoes comprehensive police checks, working with children checks where applicable, reference verification, and ongoing professional development training. Your safety and security are our top priorities.
What if I'm not happy with my assigned carer? +
We want you to feel completely comfortable with your care team. If for any reason you're not satisfied with your assigned carer, simply contact your care coordinator and we'll arrange a replacement immediately at no additional cost. Your comfort and satisfaction are paramount to us, and we're committed to finding the perfect match for your needs and personality.
How much do your services cost? +
Our pricing varies depending on the type of care required, frequency of visits, and your location. We work with Home Care Packages, NDIS funding, DVA, private funding, and can help you understand all available options. We provide transparent, upfront quotes with no hidden fees. Contact us for a free consultation where we'll discuss your specific needs and provide detailed pricing information tailored to your situation.
Do you provide services on weekends and public holidays? +
Yes, we provide care 7 days a week, including public holidays. We understand that care needs don't take breaks, and we're committed to being there whenever you need us. We also offer 24/7 emergency support for urgent situations. Weekend and public holiday services may have different rates - we'll explain all pricing clearly during your consultation.
Can I choose the days and times for care visits? +
Absolutely! We work around your schedule, not ours. During your care planning consultation, we'll discuss your preferences for visit times, frequency, and duration. Whether you need daily morning assistance, overnight care, or specific appointment times, we'll create a schedule that works for you. Your routine and preferences are central to your care plan.
What areas of Australia do you service? +
We proudly service clients across all major metropolitan areas including Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, and Hobart, as well as many regional areas. Contact us with your postcode and we'll confirm service availability in your area. We're continually expanding our service areas to reach more communities across Australia.
How do I know if I'm eligible for NDIS or Home Care Package funding? +
Our experienced team can help you understand your eligibility and navigate the application process. NDIS is generally for people under 65 with permanent disability, while Home Care Packages are for older Australians needing support to stay at home. During your free consultation, we'll assess your situation, explain your options, and if eligible, assist you with the application process. We can also help you maximize your existing funding.

Ready to Experience Exceptional Care?

Join thousands of satisfied clients across Australia. Get started with a free, no-obligation consultation today.

Available 24/7 for emergency support β€’ Quick 2-hour response time

Supporting Communities Across Australia

Trusted care services delivered to your doorstep, wherever you call home

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Sydney Metro

All Sydney regions including Inner West, Eastern Suburbs, North Shore, Western Sydney

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Melbourne Metro

Greater Melbourne including CBD, Bayside, Eastern, Northern, and Western suburbs

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Brisbane & Gold Coast

Brisbane Metro, Gold Coast, Sunshine Coast, and surrounding areas

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Perth Metro

Perth CBD, Northern suburbs, Southern suburbs, and Fremantle region

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Adelaide Metro

Adelaide CBD, North Adelaide, Southern suburbs, and Adelaide Hills

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Canberra (ACT)

All Canberra regions including North, South, Woden, and Tuggeranong

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Hobart & Tasmania

Hobart Metro, Launceston, and major Tasmanian regional centers

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Regional Areas

Selected regional areas across NSW, VIC, QLD, WA, SA - contact us to confirm

Don't see your area? Contact us - we're always expanding!

Check Service Availability β†’

Take the First Step Today

Experience the Nova difference. Compassionate, professional care that puts you first.

Get Your Free Assessment β†’
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